Serve as primary first contact for current and prospective 49er Club members via phone and email communication.
Carry a small portfolio of transactional annual giving donors with the goal to develop relationships and move them through the donor pipeline.
Actively participate in the identification and research of prospective donors.
Assist with stewardship fulfillment for annual fund and Shareholders Society benefits.
Assist with Athletic Foundation special events, donor hospitality and game day operations.
Create and maintain requested reports and inventory of supplies.
Provide innovative ideas to increase brand recognition, membership numbers and overall giving.
Assist donors with the purchase and allocation of tickets and parking for football, basketball, and baseball.
Represent Charlotte Athletics at sponsored events and community engagement opportunities.
Work with the Athletic Ticket Office on season ticket renewals, single game sales and periodic game day ticket operations at various hosted events.
Use of the Paciolan system and related CRM for customer order entry, payment processing, and fulfillment.
Required training in Payment Card Industry (PCI) standards, security awareness, and other University policies.
NCAA policy compliance.
Provide high levels of customer service.
Additional duties as assigned to support the Athletic Foundation and Athletic Ticket Office.